Auxeon
Get in Touch

Your calls answered.
Every one. Every time.

AI voice agents that pick up in under 2 seconds, pull up the caller's records, and handle bookings, status checks, and FAQs — or hand off to your team with full context. Most clients cut call handling costs 50-75% in the first quarter.

Hear a Sample Call Talk to Us

Connects with your existing tools

Salesforce HubSpot Twilio Zendesk Calendly Google Calendar Freshdesk Slack

Auxeon builds custom AI voice agents for business contact centres. Our agents handle inbound and outbound calls using natural language understanding, integrate with your CRM and booking systems, and operate 24/7 — reducing call handling costs by 50-75% while maintaining consistent service quality across every interaction.

Why Switch

The old way vs. the Auxeon way

IVR trees and staffing headaches are yesterday's problem.

Traditional Call Centre

  • 30-45% annual agent turnover
    Constant recruiting, training, ramp-up cycles
  • 90-second average wait times
    Callers hear hold music, not answers
  • Limited to business hours
    After-hours calls go to voicemail or get missed
  • Inconsistent quality
    Monday morning vs. Friday 4pm are different experiences
  • IVR trees frustrate callers
    "Press 1 for sales, press 2 for support, press 0 to scream"

With Auxeon

  • 0% turnover, infinite patience
    Same quality on call 1 and call 10,000
  • Under 2-second pickup
    No hold music, no queues, no "your call is important to us"
  • 24/7/365 coverage
    Nights, weekends, holidays — every call gets answered
  • Consistent, measurable quality
    Every call logged, transcribed, and scored automatically
  • Natural conversation, not menus
    "Hi, I need to reschedule my appointment" — done in 30 seconds
Hear It

Hear the difference

Same customer. Same question. Very different experience.

Traditional IVR
3:42
0:00
[Ringing... ringing... ringing...]
0:08
"Thank you for calling. Your call is important to us."
0:12
♫ Hold music — 45 seconds ♫
0:57
"For sales, press 1. For support, press 2. For billing, press 3. For all other enquiries, press 4."
1:09
[Caller presses 2]
1:10
"You have selected support. Please hold while we connect you to an available agent."
1:15
♫ Hold music — 2 minutes 15 seconds ♫
3:30
"All agents are currently busy. Your estimated wait time is... 12 minutes."
3:35
♫ Hold music continues... ♫
3:40
"We're sorry, all agents are still busy. Please try again later or visit our website."
3:42
[Call disconnected]
Total time wasted: 3 min 42 sec Problem unresolved. Customer lost.
Auxeon AI Agent
0:47
0:00
[Ring — 0.8 seconds]
0:01
Agent "Hi, thanks for calling! How can I help you today?"
0:05
Caller "I need help with my recent order."
0:08
Agent "Of course. Can I get your order number? I'll pull it up right now."
0:12
Caller "It's ORD-4521."
0:16
Agent "Got it — order 4521, placed on March 20th. Looks like it shipped yesterday and should arrive by Thursday. Want me to send you the tracking link?"
0:28
Caller "Yes please."
0:31
Agent "Done — I've just texted it to your number on file. Anything else I can help with?"
0:39
Caller "No, that's perfect. Thanks!"
0:42
Agent "Happy to help. Have a great day!"
0:47
[Call resolved in 47 seconds]
Resolved in 47 seconds Order found, tracking sent, customer happy.
Hear It

What your callers actually hear

Real scenarios. Natural conversation. No scripts, no IVR trees.

Dental clinic — appointment rescheduling
Caller needs to move their Thursday cleaning
Agent

"Good morning, Dr. Chen's office. How can I help you today?"

Caller

"Hi, I need to reschedule my appointment on Thursday."

Agent

"Of course. I can see your cleaning scheduled for Thursday at 2pm. I have openings on Friday at 10am or next Monday at 3pm. Which works better?"

Caller

"Friday at 10 works."

Agent

"Done — moved to Friday at 10am. I'll send a confirmation text shortly. Anything else I can help with?"

32 seconds Calendar checked in real-time Confirmation SMS sent automatically
Use Cases

Built for your industry

Same platform. Different scenarios. Each agent is trained on your specific operations.

Appointment Scheduling

Book, reschedule, and cancel appointments. Checks real-time availability. Sends confirmations and reminders.

Handles 80%+ of scheduling calls

Prescription Refills

Verify patient identity, check prescription status, route refill requests to pharmacy. Flag anything that needs a clinician.

3-minute calls become 40-second calls

After-Hours Triage

Assess urgency, provide guidance, escalate to on-call staff when needed. Never leaves a patient without a path forward.

15-second escalation for urgent cases
How It Works

Live in 4 weeks, not 4 months

A structured process that proves value before scaling.

01

Discovery

Map your call flows, identify high-volume call types, audit your systems. We find where AI delivers the most value.

Week 1
02

Build

Train the agent on your knowledge base, connect it to your CRM and booking systems, configure voice and escalation rules.

Week 2-3
03

Pilot

Controlled launch with a subset of calls. Monitor every conversation, measure resolution rates, iterate daily.

Week 3-4
04

Scale

Full volume. Ongoing optimisation, knowledge base updates, weekly performance reviews. The system gets smarter over time.

Ongoing
ROI Calculator

See what you could save

Enter your numbers. No email required.

5,000 calls
£7.00
65%

Projected Monthly Savings

£17,063
based on 3,250 calls handled by AI at £1.75/call vs £7.00
Current monthly cost £35,000
Projected with Auxeon £17,938
Annual savings £204,750
Get a detailed estimate
Cost Reduction
50-75%
within the first quarter
Pickup Speed
<2s
every call, every time
Availability
24/7
nights, weekends, holidays
Go Live
4w
discovery to pilot
FAQ

Questions we get asked

Will callers know they're talking to AI?

Most can't tell. We use the latest speech synthesis and match accent, tone, and pace to your brand. The agent introduces itself honestly — we don't pretend to be human — but the conversation feels natural.

What if the AI can't handle something?

It hands off to your team. The AI summarises the conversation so your agent picks up with full context — no "please repeat that" frustration. You set the escalation rules.

How much does it cost?

Pricing is based on call volume and integration complexity. Use the calculator above for a ballpark. After a discovery call, we provide a detailed proposal — no hidden fees.

What systems do you integrate with?

Salesforce, HubSpot, Zendesk, Freshdesk, Calendly, Google Calendar, and most tools with a REST API. If your system has an API, we can connect to it.

Is our data secure?

Yes. All calls are encrypted in transit and at rest. We're GDPR compliant and can sign data processing agreements. Call recordings and transcripts are stored in your region.

Ready to hear what your agent sounds like?

Tell us about your call volumes and use cases. We'll show you what the AI handles, what gets escalated, and what the numbers look like.

Book a Demo Call Explore Solutions