Never miss a call.
Never miss an appointment.
An AI receptionist that answers every call, books appointments into your calendar, and routes the important stuff to the right person. Works 24/7. Handles 10 calls at once. Costs 70-85% less than hiring.
An AI receptionist is a voice-based virtual receptionist that answers phone calls for your business. It greets callers naturally, books appointments by checking your calendar in real time, answers frequently asked questions, routes calls to the right person or department, and takes messages when staff are unavailable. It handles multiple calls simultaneously, works around the clock, and connects to your existing booking and CRM systems.
How many calls does your front desk miss?
If you're like most practices and small businesses, the answer is "more than you think."
of calls to small businesses go unanswered during business hours
of callers who reach voicemail don't leave a message
of callers who can't reach you call a competitor instead
Your receptionist handles walk-ins, paperwork, and internal requests at the same time as the phone. When two calls come in at once, one goes to voicemail. That voicemail is usually a new patient, a new client, or a time-sensitive enquiry. They don't call back.
A typical Tuesday morning
Without AI Receptionist
Call comes in. Receptionist is checking in a patient. Phone rings 6 times, goes to voicemail.
Second call. Receptionist answers, spends 4 minutes looking up availability, puts caller on hold twice.
Third call while still on the second. Goes to voicemail. Caller hangs up.
Receptionist checks voicemail from 9:02. New patient enquiry. Calls back — no answer.
Result: 1 missed patient, 1 missed call, 4 min average handle time
With Auxeon AI Receptionist
Call answered in 1.4 seconds. AI greets caller, identifies new patient enquiry, books consultation in 45 seconds.
Second call answered simultaneously. AI pulls up returning patient record, reschedules appointment in 30 seconds.
Third call answered. Billing question — AI checks account, provides invoice details. Resolved in 50 seconds.
Receptionist focuses on the patient in front of her. All three calls handled without interruption.
Result: 0 missed calls, 3 resolved, 42 sec average handle time
Who uses an AI receptionist?
Any business where missed calls mean missed revenue.
Medical & Dental Practices
Appointment booking, prescription refill requests, insurance pre-check prompts, and after-hours triage routing. The front desk handles patients, the AI handles phones.
Law Firms
New client intake, consultation scheduling, case status enquiries, and call routing to the right solicitor. Confidential and professional — exactly how clients expect to be treated.
Real Estate Agencies
Property enquiry handling, viewing bookings, buyer/seller qualification questions, and after-hours capture. Every lead gets a response, even at 10pm on a Saturday.
Accountancy Firms
Appointment scheduling, document request routing, tax season overflow handling. During January-April, call volumes triple — the AI scales instantly.
Salons & Spas
Booking confirmations, cancellations, rescheduling, service descriptions, and pricing. Your stylists stay focused on clients, not the phone.
Property Management
Maintenance request logging, tenant enquiries, emergency call routing, and viewing arrangements. Handles the volume without adding headcount.
What does your front desk phone time actually cost?
Most practices underestimate this by 40%. Run your numbers.
Monthly Phone Costs
Plus recovered revenue from missed calls — often worth more than the labour savings.
Get a detailed estimateHow does the AI receptionist get set up?
We handle the technical work. You tell us how you want calls handled.
Map Your Calls
We review your typical call types, booking process, and routing preferences. What questions do callers ask? What info does the receptionist look up? We capture it all.
Configure
Train the AI on your services, pricing, and policies. Connect your calendar and CRM. Set up voice personality, greeting scripts, and escalation rules.
Test
We run test calls covering every scenario. You listen, give feedback, we adjust. Nothing goes live until you're satisfied with every conversation flow.
Go Live
Start with overflow calls, then expand. We monitor performance and adjust daily during the first two weeks. You get weekly reports after that.
Need a full contact centre setup? See our AI call centre solution for larger deployments.
AI receptionist questions
It answers calls, greets callers naturally, books appointments by checking your real-time availability, answers common questions from your knowledge base, routes calls to specific people or departments, and takes messages. It handles multiple calls simultaneously and works around the clock.
Yes. It connects to Calendly, Google Calendar, Acuity, or your custom booking system. The AI checks available slots in real time, books the appointment, sends confirmation to the caller and your team, and handles rescheduling or cancellations.
Absolutely. Many of our clients are dental practices, physiotherapy clinics, and GP offices. The AI handles appointment booking, prescription refill routing, insurance prompts, and basic triage — sending urgent calls to staff immediately while managing routine ones automatically.
A full-time receptionist costs $30,000-$45,000/year plus benefits, PTO, and training. An AI receptionist costs 70-85% less, handles unlimited concurrent calls, and runs 24/7. Use the calculator above for your specific numbers.
The AI uses natural speech synthesis and introduces itself honestly. But the conversation feels smooth and professional. Most callers care about getting their appointment booked or question answered — not who's on the other end. We match the voice to your brand's tone.
Yes. You set routing rules by department, topic, caller ID, or time of day. The AI can do warm transfers with a conversation summary or take a message if the person is unavailable. You control the logic.
The AI runs on cloud infrastructure with 99.9% uptime. Calls route through the carrier network, so even if your office loses internet, the AI receptionist keeps answering. Your callers never notice a thing.
Explore more solutions
AI Call Centre Solution
Full contact centre automation for larger teams. Same technology, scaled for high-volume operations.
Learn more →24/7 AI Phone Support
After-hours coverage that captures calls, books appointments, and handles emergencies when your office is closed.
Learn more →Reduce Call Centre Costs
The full breakdown on ROI, cost-per-call economics, and where AI delivers the biggest savings.
Learn more →Ready to hear what your AI receptionist sounds like?
Tell us about your practice. We'll build a demo agent that handles your exact call types — appointment booking, FAQs, routing, the lot.